We talk about how even though AI is still in its infancy, enterprises across different industries are making great strides in adopting the technology to improve external processes from chatbots and virtual assistants to sentiment analysis, natural language processing and facial recognition – AI brings capabilities that can drive a better customer experience. We also cover the shift in the way that companies interact with their clients, the future of AI, and the biggest ways that companies can integrate AI and digital intelligence into their businesses.

Amdocs is a leading software and services provider to communications and media companies of all sizes, accelerating the industry’s dynamic and continuous digital transformation. With a rich set of innovative solutions, long-term business relationships with 350 communications and media providers, and technology and distribution ties to 600 content creators, Amdocs delivers business improvements to drive growth. Amdocs and its 25,000 employees serve customers in over 85 countries. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $3.9 billion in fiscal 2017.