Louise, voted “Baltimore’s Best” Mediator by Baltimore Magazine 2002 and named one of “Maryland’s Top 100 Women” for the years 2004, 2007 and 2009 by The Daily Record, founded Baltimore Mediation in 1993, the first transformative mediation firm in Maryland.

The firm offers mediation, facilitation, negotiation, and conflict resolution training. Louise, nationally known for her elicitive design and conflict resolution and transformation skills training and mediation, is one of the originators of “marital mediation” for couples in conflict wishing to preserve their marriages and for “team mediation” for business executives and managers wishing to maintain productivity while working through difficulties.

An adjunct Law Professor at the University of Maryland (since 1998), she designed and continues to teach what was the first certificated mediation training course offered by a Maryland law school. At Harvard Law School’s Program on Negotiation, she taught conflict transformation theory, personal reactivity and self-awareness practices.

She was an early elected Associate of the Institute for the Study of Conflict Transformation, is a nationally Certified Transformative Mediator™, has been certified by the Maryland Council on Dispute Resolution, and is the architect for Maryland’s Performance Based Assessment for Transformative Mediators, part of the statewide Maryland Mediator Excellence Program.

Best known nationally for their trainings on conflict transformation and their offerings of certificated training courses in Basic, Advanced, Domestic and Workplace Mediation, the firm's training courses have been the trainings of choice for the Maryland Judiciary and the ABA. Louise tailors these trainings for professionals, families, and court, agency, and non-profit employees.